The following terms and conditions apply to all our services, which covers website development and design services provided by DrizzleLogic IT Solution Private Limaited to the Client, in association with any relevant quotation provided to the Client by DrizzleLogic (Terms), unless otherwise agreed in writing. Approval of a quotation purchase and/or use of the Services shall be considered acceptance of the Terms.
You will be advised to make payment for our website projects and services over three stages:-
Stage 1: Before commencing work we must receive a 30% deposit of your whole payment for your project. We can only proceed for further work after getting a 20% payment confirmation.
Stage 2: We will provide you with all module structures and designs (50% of work) as per your requirement, and then you have to pay remaining 50% of your whole payment via your proposed payment method and should approve your project proposal letter by discussing time limit on functionality.
Stage 3: Within the deadline of functionality work, we will provide you Domain name, along with your Login details according to your project. Within five business days of sending your website on its temporary domain, you have to make your remaining payment of 30% of your project, and this will be your final payment for your website.
We may also use the content that you provide to us. In case we don't receive content for your website at the time of design approval, we will upload dummy content on your website. If you haven't provided your website content to us until the design approval time, we will fill your content when it is supplied to us at any later date.
The final 20% payment and the content you will provide must not be delayed, under any situation. The delay in payment may only be considered if the content supplied by us for your website on its temporary domain has material defects from what we have promised to you in our initial proposal or design concepts. Once these material defects get rectified, we will automatically process your third stage payment. If you find any material defects it must be reported to us, in writing, within the 5 business days of delivering the content to you and us taking the third stage payment.
Refund Policies for 100% of the payment regarding Website Projects before the commencement.
While building your website we own the right to suspend your account if we don't receive approval and/or feedback within 6 months from the date we last supplied work to you. To re-open your project with DrizzleLogic we have to charge you 3000 + GST to reassemble resources for your project. If your project remains suspended for further three or more months, then we have the right to close your project forever. All the payments and money paid to us will be forfeited in its entirety and DrizzleLogic will owe you no further obligation regarding completing your website project. This term relates to projects at any stage of the building; deposit, prototype/wireframe, design delivered and site delivered.
We will start charging you a monthly fee upon website approval, or 28 business days from when we deliver the website to you for the first time on a temporary domain. Even though your website may not be live at this time, your account still costs us for things likecustomer support, domain name, email hosting, bandwidth, server disk space, and system upgrades.
You will be charged for the month in advance. If you drop your service, you will not be billed again. You will not be eligible for a refund or partial refund for the previous payments, despite how much of the current month you have used. Payment will only be accepted by direct debit from a nominated bank account or a credit card kept on record. We do not accept cheque, direct deposits, or cash.
If the monthly charges for your website become delayed by more than 30 days, we will put your account on hold until all your outstanding payments are collected. This includes any email addresses we provided. We will charge a restoration fee of one month's fees including GST in addition to all outstanding fees. If the monthly charges for your website become delayed by more than 90 days, we will send your account details to a debt collection agency. You will then be accountable for any fees incurred in the recouping of the fees charged by the collection agency.
If you are not happy with your website/software or our any service and you wish to put your site on hold for longer than 1 month then you may cancel your service immediately. From the time you receive your site removal confirmation, you will no longer be billed by DrizzleLogic. No retrospective cancellation is possible. You will be billed monthly, for the month in advance for your monthly subscription. No full or partial refunds are available for unused portions of the month. If you use a few of our services (such as email hosting or domain registration), you must state which services you want to be canceled. Requests to cancel an account or a service must be in written format, stating the date you wish your service/s to be discontinued. Once we receive your confirmation we will process your request and reply to you with written confirmation of cancellation. If you wish to transfer website/software services with another provider, you must inform us if our services are no longer required to you. There is no automated way for DrizzleLogic to know that you are no longer requiring our services. If you fail to notify us, we cannot settle your money for past months' fees. We will save a copy of your website for 6 months from the date of cancellation, after which we will erase all files related to your website. We will not inform you once we delete all files after 6 months. We will charge you an appropriate fee for re-activation if you choose to come back to us in the future.
We provide you with a business email service, Features include:
Accounts at your domain ()
Spam filtering and virus protection
25GB of storage per mailbox
50MB attachment limit
All payments made via razorpay a 2% surcharge.
If we use stock images on your website you do not (in any manner) own these images. The ownership is retained by the image rights owner. Such images cannot be used or re-used for any other purpose and can only be used as they were placed onto your website by DrizzleLogic. Any editing of the dimensions and addition of graphics to the image in which they appear may violate their usage rights. Do not copy the images and use them for another promotional purpose. If you choose to own the images on your website or re-use them for another purpose then please contact us and we will endeavor to put you in contact with the image rights owner. This, of course, does not apply to images that you own and provided to us for using it on your website.
The system that runs your website is the property of DrizzleLogic at all times. The coding, programming, and intellectual property such as graphics and stock images that are used in creating your website are owned by DrizzleLogic. In proceeding and paying in whole for your project with us you own the style, design, and graphic designs of the website. You also own all of the content that you store onto your website. The content, style, and design and graphics on your website will be made available to you if you elect to leave DrizzleLogic.
Websites from DrizzleLogic cannot be used to broadcast, publish, store, or communicate:
Content sexually-explicit in nature;
Information that contains viruses, worms or malicious elements;
Copyright infringing data;
Trade secret protected data;
Data that infringes on any intellectual property, publicity rights or privacy rights;is defamatory, harassing or threatening;
Relates to illegal business operations or schemes;
Contains deliberately misleading, incomplete, or deceptive content; oris deemed inappropriate by DrizzleLogic.
The DrizzleLogic has the right to modify the charges at any time. Before doing so, we will notify the same to you. Your continued use of our services implies acceptance of the new pricing.
DrizzleLogic reserves the right to use client websites, web designs, layouts, prototypes, wireframes, and collateral in advertising/promotion and/or marketing purposes. This may include portfolio examples on our website, case studies, and other promotional works.
We allow between 3 to 5 business days to provide a quote. From approval to deposit payment for work, completion will take a minimum of 5 business days. Depending on the complexity of the work, our designer will surely let you know an estimated deadline at the outset if you wish. As estimations, they are subject to change. For quicker turnaround requests, we will charge you an assisted premium on top of the quote for the work itself. Quotes are valid for 10 business days from the date sent by DrizzleLogic.
DrizzleLogic provides a telephone helpdesk, an email support service on firstname.lastname@example.org and a Live Chat service 5 days/week from 9 am - 6 pm.
Helpdesk of DrizzleLogic (understanding what you can do and where you do it)
Help using webmail (and one-time support for email setup)
Help to configure and transferring Domain Names
Bug reports and fixes of our DrizzleLogic functionality
We make every effort to launch your site with your domain name on the date you request after approving your website but we do not offer a guarantee. If we are not able to launch on the requested day we will inform you about the rescheduled date and will arrange for you an alternative launch date.
Your privacy is essential to us. We too dislike SPAM. We will never sell, rent, or share your contact details with any 3rd party. We will only reveal data about your account if compelled to do so by law.
We employ fair use of policy for our websites. If we believe, for any reason, that you are not behaving in a manner expected of a DrizzleLogic customer then we hold the right to terminate your account - effective immediately.
You may display our website name or logo on an internet access device occasionally, and only in circumstances that constitute "fair use" under applicable copyright law, print copies of insubstantial portions of our website. You may not modify our website, or any portion of it, except with the express written consent of DrizzleLogic.
We make efforts to ensure that our website, DrizzleLogic, and all of our services to remain online 24x7 every day of the year. However, this may not be possible at all times. There may be some situations when our website will be down, sometimes for things that we can't control and for those we can. When our services are offline we will do our best to get it online as soon as possible. We will not be held responsible for any damage, events, or losses directly or indirectly related to our website for being offline. If you have specific hosting needs or expect a large volume of users to visit your website in a short space of time like viral marketing campaigns, mass media exposure, etc. then please contact us well in advance.
We endeavor to provide at least 99.9% uptime on all of our hostings. For more information on our Service Level Agreement, please click here.
Your website must be hosted on our servers till your contact with us. Given the nature of our Content Management System (CMS) / DrizzleLogic area, we cannot build or support your website unless it is hosted by us.
DrizzleLogic does not provide you with any warranty in respect of our services other than as is indicated by the law.
If a clause or part of a clause is read in a way that makes it unlawful, unenforceable or void, but can also be read in a way that makes it lawful, enforceable and valid, it must be read latterly. If any clause or a sentence is unlawful, unenforceable or invalid, that clause or part thereof is to be treated as removed from this document, but the rest of this document will not be altered.
This website is governed by the laws of the state of India. Any dispute arising from the use of this website will be settled in this jurisdiction only.
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